Worldwide Delivery

We have four main shipping options, these are as follows:

1. Delivery within New Zealand (CourierPost)

  • Delivery is free for all orders of $199 or more.
  • For orders less than $199 a flat shipping rate of $5 applies.
  • Free shipping will not be granted to orders weighing over 15kgs

Please note:

  • Someone must be present to sign for delivery of the parcel.
  • Delivery in the North Island will be the next working day (except rural areas which will be 2-3 working days).
  • Delivery in the South Island will be 2-3 working days.
  • These delivery times are after our handling time. Handling time can take up to 7 working days.

2. eParcel Service to Australia

  • This is for orders shipped to Australia by standard post.
  • Delivery is free for orders of $199 or more, unless they weigh more than 5kgs, free shipping will not be granted to orders weighing over 5kgs.
  • For orders less than $199, and weighing less than 5kgs, a flat shipping rate of $10 applies.

Please note:

  • The buyer is liable for payment of any country import tax/duty/GST/VAT at the time of entry into the country of destination.
  • Parcels sent by eParcel service are traceable, at first they can be tracked on the NZ Post website, then once the parcel has been scanned into Australia, the same tracking number can be used on the Australian Post website.
  • Delivery takes 5-10 working days after handling time. Handling time can take up to 7 working days.

3. Standard International Shipping (Tracked Post)

  • This is for orders shipped to countries outside New Zealand by standard post.
  • Delivery is free for orders of $199 or more, unless they weigh more than 5kgs, free shipping will not be granted to orders weighing over 5kgs.
  • For orders less than $199, and weighing less than 5kgs, a flat shipping rate of $10 applies.

Please note:

  • The buyer is liable for payment of any country import tax/duty/GST/VAT at the time of entry into the country of destination.
  • Parcels sent by standard Tracked Post are traceable to most countries, there are some exceptions such as France and Japan.
  • Delivery takes 7- 20 days after handling time. Handling time can take up to 7 working days.

4. Express International Shipping (DHL)

  • This is for orders shipped to countries outside New Zealand by DHL international courier.
  • Shipping costs are calculated by the weight of the items ordered and the destination they will be sent to.
  • Please add an item to your cart and select your delivery country for a quote of delivery costs for that item.

Please note:

  • The buyer is liable for payment of any country import tax/duty/GST/VAT at the time of entry into the country of destination.
  • Delivery takes 2-7 working days after handling time.
  • Handling time can take up to 7 working days.
  • Express items cannot be sent to PO Boxes or Private Bags.
  • A valid contact phone number must be provided.
  • Someone must be present to sign for delivery of the parcel.

If you have any further inquiries, please contact us.